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We answer in plain English. Usually within a day.

Pick the channel that suits you. We read every message, and a real person on the MiTax team will write back.

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Tell us what you need. A real person on the MiTax team replies, normally within one working day.

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A short line, like "Billing question".
At least 20 characters. The more detail, the better we can help.

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We received your message. We will respond in plain English within a day. If you do not hear back, email support@mitax.io directly.

Quick answers

Common questions

I have a billing problem

Open the MiTax app, tap Settings, then Billing. You can see every charge, download receipts, and pause or cancel your plan.

If the issue is a failed payment or an unexpected charge, email billing@mitax.io with your account email. Most billing issues are resolved within one working day.

I need help filing a tax

MiTax handles most filings on its own. Add your income, tap Pay, and we submit the right form to NRS for you.

If a filing looks unfamiliar or you want a second pair of eyes, you can book a tax professional inside the app. For urgent help, use the support hub or send us a message above.

I'm a tax professional and want to partner

MiTax Pro gives tax consultants and accounting firms a workspace to serve your own clients on MiTax. You keep your clients; we provide the engine, the filings, and the payments.

Email partners@mitax.io with a short note about your firm and we will set up an onboarding call.